We recommend checking if there are any updates for your mail client available which support TLS 1. Now, under the Outgoing Server, select More Options. The best way to solve the issue would be by updating your mail client (Mail, Thunderbird, Outlook, etc) and operating system. Below are the steps for this: In Outlook, click on Tools tab and select Accounts. If you are using an older mail client or operating system on your device and if you experience any issues with sending or receiving emails, you might be affected by the discontinuation of TLS 1.0 and 1.1. The security of TLS 1.2 and TLS 1.3 is significantly higher compared to the older versions making sending and receiving emails more secure. IMAP will keep your email in sync with EarthLink Web Mail and other email clients configured to use IMAP. You can chose between IMAP and POP3 settings. TLS 1.0 and 1.1 have been around for a long time and have become outdated. EarthLink Email Server Settings Our most common email settings can be found below. Please note: From 7 November 2022 onwards we will no longer be supporting TLS versions 1.0 and 1.1 for email. Outlook 2010 Follow steps under 'Other Email Accounts.' Outlook 2007 Follow steps under 'Other Email Accounts.' Outlook for Mac Follow steps under 'Update your email settings in Outlook for Mac.' Windows 10 Mail Follow steps for 'Add an account using advanced setup.' Windows Live Mail Follow steps 'To change server settings.
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